Shipping & Customer Service

Forms of Payment

We prefer a Visa, MasterCard, Discover, or American Express card. We will accept money orders, made payable to Skin Laboratory, but we feel this is not the best option because of the increased amount of time required.

Shipping Time for International Orders

Most international shipments are delivered within 4-6 weeks but occasionally items are delayed when clearing customs. You can sometimes get a status by checking the customs tracking number, but these numbers are not updated consistently, so a lack of a status update should not cause concern.

Skin Laboratory’s Shipping Location

Skin Laboratory is located in Texas, and we ship orders worldwide.