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How deep are your peels able to penetrate?
The depth of the peel is controlled by contact time, frequency of application, and thickness of application..
If you feel that the peel penetrated too deeply for your liking or experience discom ...
Will my skin get burned? How can I avoid this when using your chemical peel?
The depth of the peel is controlled by contact time, frequency of application, and thickness of application. You should wait at least 10 days before applying the peel again.
Upon applying the p ...
Are your products buffered or unbuffered?
All of our products are professional strength, and as such are not buffered.
All of them are unbuffered as buffering reduces the effectivness of the peel solution by causing it to work like a muc ...
Do you include directions for use with your products?
Yes, directions are included with the products and a summary is provided below.
Directions:
1. Thoroughly cleanse all areas that are to be treated with a cleanser. Rinse the cleanser with cl ...
What is the procedure for applying a chemical peel?
Detailed directions are included with the product, but here is a rundown:
1. Thoroughly cleanse all areas that are to be treated, with a cleanser. Rinse the cleanser from the skin with clean w ...
As a first time user do you have any recommendations when applying the Glycolac/60 Gel Peel?
The Glycolac/60 peel is safe, but start out with a 1 min application time. Then adjust as you feel comfortable.
Please let us know if we can be of any additional assistance.
How are your Salicylic peels different from other Salicylic products on the market?
This is an excellent question. We will attempt to clarify the difference between our peels and traditional peels.
Although our Glycolic peels are buffered, this is not necessary with the Salic ...
After applying the product as directed I have yet to see results.
Some people are initially concerned after using our products because our peels are much less irritating than other acids at a comparable pH level. This is because we don't use alcohol in our treat ...
As a first time user should I be concerned when using the Lactic/50 Gel Peel?
The Lactic/50 may cause mild irritation after the first use, but as your treatments continue, your skin will adjust and you should not notice excessive irritation.
If you are looking for a lowe ...
Can you explain why your Salicylic product is safe to use on the face, while others that are less concentrated claim to be unsafe for the face?
That is a great question!
The depth of a Chemical Peel is affected by several factors.
In addition to the strength of the peeling agent (Salicylic acid 20%, 8%, etc.), there are many other fac ...
How often should I apply the Salicylic/20 Gel Peel?
Everyone's skin is a little different. Start off once every other day, most people tolerate the Salicylic acid well and can apply to trouble spots as part of their evening routine.
Exfoliation i ...
Can you break down the ingredients contained in your Salicylic/20 Gel Peels?
Certainly, the Salicylic/20 contains: Salicylic Acid, propylene glycol, menthol, propyl and methyl parahydroxybenzoate.
Please contact us if we can answer any additional questions.
Can shipping be combined for multiple items on the same order?
Yes, shipping will automatically be combined when you checkout. Please contact us if you have any further questions.
What is your return policy?
We do accept returns within 30 days for a refund, however we do ask that you send back the unused portion of your product. If possible please let us know why you are returning the product.
* Pl ...
What is the pH level of the Glycolic/35 Gel Peel?
The pH of the Glycolic/35 Gel Peel is 1.7.
Please contact us for further assistance.
My lifestyle/occupation requires that I spend time in the sun, what should I do?
It is best to avoid the sun after using one of our peels, but if you must be exposed to the sun wear SPF 15+ sunscreen. The reason for this is because the peel exfoliates the outermost layer of sk ...
Am I able to use your products in conjunction with another skin product, like ProActiv or Bio-Med?
Yes, our products can be used in conjunction with other treatments, just be aware of the effects that the products are having on your skin. Intense peel regimens can be potentially traumatizing to ...
I have applied your chemical peel, but have yet to see results.
Chemical exfoliation takes a little time because of the skin cycle, be patient and keep with it (once or twice a week), and you will notice results. It is also important to use an oil-free moistur ...
Is the Glycolac/60 Combination Peel stronger than the Glycolic/35 Peel?
Yes, the Glycolac/60 is stronger than the Glycolic/35.
Please contact us for further assistance.
How much shipping time can I expect for an international order?
Most international shipments are delivered within 9-14 days but occasionally items are delayed when clearing customs.
You can sometimes get a status by checking the customs tracking number, bu ...
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